Satisfaction Survey

``````````````````````````````````````````` Satisfaction Survey

Satisfaction Survey

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EPD Customer Satisfaction Survey
Help us help you!
Please complete and sumbit the survey form below by providing your assessment to our level of performance to each question. Simply click kon the appropriate answer (low left, highest right) and clicking the submit button at the bottom of the page.

Customer Satisfaction Survey

EPD Products markets products through Representative Distribution channel. Is it:
EPD Products has a number of e-commerce Customer Service tools. Are they:
Is EPD Products' overall product quality:
Is EPD Products' "on-time" delivery:
How would you rate the "technical" level of EPD Products and/or Local Representative in response to inquiries:
How would you rate the response time from EPD Products/Representatives to requests (quotes, technical support, information, etc):
How would you rate the call frequency (visits) from EPD Products and/or local Representative:
How would you rate the pricing for EPD Products products in your Area:
How would you rate the ability for conversions of EPD Products products:
EPD Products has inventory available at the Factory and with assemblers throughout the world. Have you found inventory support:
When a problem arises with our products has our resolution been timely:
In attending EPD Products product and sizing seminars have they been:
After-Market support being provided by your local Representative/Assembler is:
EPD Products Assembler and Designated Repair Center network provides a local stocking capability that meets rush delivery requirements. Is it:
Local EPD Products Assemblers have certified repair facilities that are:
Technical support received from Customer Service Representatives is:
EPD Products sales and technical literature is:

As a valued customer, what do you feel we can do to improve our service to you?

For more information call 440- 838-7690 or email EPD@EPD.curtisswright.com

Questions, comments and suggestions can be directed to webmaster@curtisswright.com


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